Dashlane · Privacy Policy

What Dashlane's Privacy Policy Actually Means for You

Dashlane is a password manager, and this policy covers everything except the passwords and credentials you actually store — those are encrypted with keys only you hold, so Dashlane genuinely cannot read them (they call this "zero-knowledge architecture"). What the policy does cover is the account and operational data Dashlane needs to run the service: your email address, payment details, IP addresses, device info, and how you interact with the app.

What gets collected and why: Dashlane collects your email to create an account, billing info to process subscriptions (but they don't keep full card numbers), IP addresses for security and compliance, and usage data about which features you use (but not which specific sites your passwords are for). They also record support and sales calls with your consent and may collect employer info if your company pays for your account.

Advertising and sharing: Dashlane says it does not sell your personal data for money. However, it does share hashed emails and device IDs with ad partners to target ads and avoid showing Dashlane ads to existing users — this counts as "sharing" under California law and you can opt out. They also use interest-based advertising through partners like Google and Facebook. If you work at a company using Dashlane Business, your employer's admin can see things like your password health scores and whether you have compromised credentials.

Your controls: You can access, correct, or delete your data through the Account/Settings section of the app. Deleting your account wipes personal data within 30 days. You can unsubscribe from marketing emails, but Dashlane will still send operational notices (like renewal reminders). You can also opt out of targeted advertising via the "Do Not Sell or Share" page or by broadcasting a Global Privacy Control signal.